Responsible Gaming
Gaming Should Be Entertainment, Not Income
At citylib.ca, we believe that online gaming through Interac casinos should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Please gamble responsibly and within your means.
Age Verification
In Canada, you must be at least 18 years of age (or the legal gambling age in your province) to participate in online gambling activities. We do not permit access to our affiliate casinos for anyone under the legal age. If you are underage, please do not attempt to gamble, and inform a trusted adult if you have concerns about problem gambling in your household.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, problem gambling may be developing. Please seek help immediately:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money needed for essentials (rent, food, bills, medications)
- Hiding gambling activities or lying about the amount of time or money spent
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Neglecting family, work, school, or other important responsibilities
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or depression related to gambling outcomes
- Using gambling as an escape from stress, anxiety, or personal problems
Self-Help Tools & Responsible Gaming Features
Most reputable Interac casinos offer tools to help you maintain control over your gambling. Consider using these features:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose before stopping play
- Reality Checks: Enable reminders that pop up during gaming sessions to help you stay aware of time and money spent
- Session Time Limits: Set automatic logging off after a predetermined period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino accounts if you feel your gambling is out of control
- Account Pause: Take a break from gambling by temporarily suspending your account
We encourage you to use these tools proactively, even if you do not currently feel you have a problem. Responsible gaming is about maintaining healthy habits from the start.
Support Organizations & Resources
If you or someone you care about is struggling with problem gambling, help is available. The following organizations provide confidential support and treatment services:
Canada
- Responsible Gambling Council — www.responsiblegambling.org
- Gambling Therapy: Free online counseling and support community — www.gamblingtherapy.org
International Resources
- GamCare (United Kingdom) — www.gamcare.org.uk
- GamStop (United Kingdom) — www.gamstop.co.uk (National self-exclusion scheme)
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- National Council on Problem Gambling (United States) — www.ncpgambling.org
Many provinces in Canada also offer provincial gambling helplines and treatment services. Contact your provincial health authority or local mental health services for more information.
If You Need Help, Please Reach Out
If you believe you may have a problem with gambling, or if you are worried about someone else's gambling habits, please seek professional help immediately. There is no shame in asking for support—problem gambling is a recognized condition, and treatment is available.
Reach out to one of the organizations listed above, speak with your doctor, or contact a mental health professional. Recovery is possible, and support is just a phone call or click away.
Your health and well-being are more important than any game.